Course Schedule

This course is designed for supervisors and managers.

To know how well they are doing, individual contributors need regular feedback from their manager. Providing constructive feedback not only helps solve problems, but also can work to prevent potential problems from growing to the point in which they have a negative impact on others and the organization.

The purpose of this course is to provide skills that will let participants give constructive feedback in a way that builds openness and mutual respect, and promotes problem solving and learning.

Topics that will be covered include:

• techniques for planning a feedback conversation
• Techniques for encouraging involvement in the conversation
• Techniques for handling challenging responses
• Techniques for maintaining a spirit of mutual respect and learning during the conversation

After completing this course, participants will be able to:

• Define and describe constructive feedback
• Identify opportunities to provide constructive feedback in their work environment
• Recognize the challenges and benefits of providing constructive feedback
• Evaluate your current level of effectiveness at providing constructive feedback
• Demonstrate a set of key actions for providing constructive feedback to others
• Conduct constructive feedback conversations that result in action toward improved performance

This is a training course from the award-winning Leadership Series by AchieveGlobal. This training is designed to provide skills required in organizations that foster a collaborative work environment, where decision making is shared by employees and managers and where every person needs to take initiative.

Facilitator: Washington Employers Professional Staff

CPE Credits: 3.5

Program Level: Basic

Course Number: 977
Cost: $95.00 per participant

		Sessions & Registration
		Add To Cart 09/10/10 8:30 AM-12:00 PM Seattle, WA View Shopping Cart

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